Date: May 26, 2020
Topic: 10 Tips to Run Inclusive Usability Testing Remotely
Usability testing doesn’t have to stop during the COVID-19 crisis; in fact, as some development cycles slow, it may be an opportune time to do user interviews, test prototypes, and collect feedback on betas. More importantly, testing can serve a critical role in ensuring that crisis-related technology works for everyone. Having successfully pivoted to conducting usability tests remotely, GRIT Toronto Manager Marisa Bernstein will share tips and insights for getting the most out of testing from afar.
Speakers:
- Marisa Bernstein – Marisa Bernstein is a member of the City of Toronto’s Service Design & Delivery team (part of the new Customer Experience Division). They work closely with the City’s Housing Secretariat to deliver housing-related digital and analog initiatives by leveraging an empathy-based, human-centred design approach.
Marisa has a background in urban design and community engagement, which has helped her incorporate values of inclusion and accessibility into her work in the civic tech sector. Prior to joining Code for Canada, she co-founded a civic tech company that created digital tools to help communities to become better engaged in the urban improvement process.