Service-design

Hacknights

• Hacknight #503 – Service Design Lessons from Toronto's Largest Food Bank (2025-07-29)
• Hacknight #424 – Discovery and redesign on disability benefits (2024-01-02)
• Hacknight #418 – Human-centred housing initiatives at the City (2023-11-07)
• Hacknight #410 – Under the Hood of Ontario.ca (2023-09-12)
• Hacknight #364 – Improving web accessibility at the scale of a government (2022-10-18)